Privacy Policy & Client Data Protection

1. Introduction & Scope

Rev Property Group ("we", "our", or "us") operates the website revpropertygroup.com. This Privacy Policy outlines how we collect, process, protect, and handle personal data when you interact with our real estate platform, schedule property viewings, submit property inquiries, or communicate with our advisory team.

2. Information We Collect

We collect information directly from you when you register an inquiry, book a viewing, contact us via WhatsApp, telephone, or complete our contact forms. This data includes:

• Contact Identifiers: Your full name, email address, telephone number, and WhatsApp contact details.
• Property Search Preferences: Preferred locations (e.g. Karen, Westlands, Kilimani), property types, bedroom count, and budget parameters.
• Listing Submissions: Property ownership documentation and specifications submitted for valuation or marketing mandates.
• Technical Data: IP address, device characteristics, browser type, and navigation patterns collected via essential cookies to ensure site functionality.

3. Purpose and Legal Basis for Processing

In accordance with Section 30 of the Kenya Data Protection Act (2019), we process your information solely for lawful real estate purposes:

• To facilitate viewing appointments, property consultations, and tenancy agreements.
• To send requested property brochures, portfolio updates, and architectural specifications.
• To verify legitimacy of property listings and safeguard clients against unauthorized listings.
• To maintain statutory records required by the Estate Agents Registration Board (EARB) and Kenyan conveyance legislation.

4. Data Confidentiality & Non-Disclosure

We do not sell, lease, or monetize your personal data. We disclose client details strictly on a need-to-know basis to:

• Verified property owners or verified buyers solely to formalize viewing appointments or sale agreements under mutual consent.
• Licensed advocates and conveyance legal counsels representing you in property acquisition.
• Statutory authorities where required by mandatory court orders or anti-money laundering (AML) compliance in Kenya.

5. Security of Your Information

We implement enterprise SSL 256-bit encryption across our entire platform. Client communications, inquiries, and transaction records are stored on secure, monitored servers with restricted administrative access.

6. Your Rights as a Data Subject

Under the Kenya Data Protection Act, you possess the right to:

• Request access to the personal data we hold concerning your inquiries.
• Request rectification or updating of inaccurate information.
• Request permanent deletion of your contact information from our marketing communications.
• Object to the processing of your data for direct marketing purposes.

7. Contact Our Data Protection Officer

To exercise your privacy rights or submit questions regarding this policy, please reach out to our legal and data protection team: